What shouldn’t I report to the Health Department?

The following are items you should address with the restaurant/manager directly:

  • Poor service: Inattentive, rude, or slow service from staff
  • Disappointing food: Food that is over- or undercooked, or of poor quality
  • Delivery issues: Problems with the accuracy or quality of a delivery order
  • Overpriced items or failure to reimburse a meal you have complained about
  • No soap or paper towels in a restroom

 


 

What should I report to the Health Department?

Complaints about food safety and sanitation:

  • Food that is improperly cooked, handled, or stored
  • Foreign objects found in food
  • Evidence of pests like mice or cockroaches
  • Unsanitary conditions in the kitchen or dining area
  • Sick food workers

Complaints of Illness

If you suspect you or your party has become ill from eating food purchased at a restaurant or food store, file a complaint as soon as possible. If you are still symptomatic, we urge you to contact your primary care physician.

Typical symptoms of food-borne illness include, but are not limited to, nausea, vomiting, cramps, diarrhea, dehydration, headache, or fever. Depending on the bacterial, viral, or chemical agent responsible for illness, symptoms may begin in as little as one half hour to several weeks after consuming the affected meal. 

How do I report it?

 

What happens after I submit my complaint?

When you submit a foodborne illness report through the online portal, the information you provide will be sent to the Clark County Health Department (CCHD). CCHD staff may contact you for additional details regarding your symptoms, food consumption, and associated circumstances. If warranted under applicable local regulations and policies, the food establishment will be inspected as part of the illness investigation.

Additionally, the Health Department regularly reviews all submitted reports of foodborne illness to identify potential patterns or trends that may indicate an outbreak. Our goal is to act promptly on the information provided by consumers to protect the public and prevent additional illness.

Please consider “Last Meal Bias”

It is common to attribute illness to the most recent food or meal the consumer ate. However, while certain foodborne pathogens may cause symptoms within as little as 30 minutes, many foodborne illnesses have incubation periods that can extend for several hours to several days. When reporting a possible foodborne illness, please consider all foods and beverages you consumed during the three days before symptom onset, rather than focusing only on your last meal. Answering this question is extremely important to the investigation.

 

Logo for Health First Indiana OrganizationHealth First Clark County is part of a statewide initiative in Indiana aimed at ensuring that Hoosiers have access to essential public health services to help them achieve their optimal health and well-being.

The initiative, known as Health First Indiana, was created through Senate Enrolled Act 4, which was passed by the 2023 Indiana General Assembly. This legislation provides funding to enable counties to identify the health needs of their communities and implement evidence-based programs focused on prevention.

Health First Indiana aims to establish a public health infrastructure through a partnership between the state and local governments, with services being delivered at the county level. Counties have the option to opt-in to the new funding and offer core public health services, including programs for trauma and injury prevention, chronic disease prevention, maternal and child health, and more.

Quick Facts about Health First Clark County

  •  $1,366,967.32  in fiscal year 2024
  • Investment in prevention leads to healthier communities and workforce, which attracts business and benefits the economy
  • Brings together local elected officials, public health, clinical health, and community partners
  • Partnerships allow us to identify gaps and reduce duplication to ensure the efficient delivery of services

Funding

County Health Scorecard

Core Services

The Clark County Health Department provides public health services to meet the needs of our community. These core services outline the initiatives and activities at the heart of public health that are the critical framework of every local health department.  CCHD supports additional evidence-based programs intending to strengthen public health and safety.

Funding document for Health First Indiana

For more information: https://www.in.gov/healthfirstindiana

Blood Lead Testing Services

 

 


 

 Child Safety Seat Resources

 

 

Out of all residents in Clark County, Indiana, over 7,000 are under the age of four years old and by state law, are required to be properly restrained in a child safety seat when riding in a vehicle (5,3). In fact, any child under the age of eight must be restrained appropriately in a child safety seat or a booster (3). Although many caregivers are aware of the safety restraint laws, many are likely unaware the law also requires the child to be properly fastened and restrained according to the child restraint system manufacturer’s instructions (2).

Even though these laws have been in place for quite some time, injuries and violence continue to be the number one leading causes of death in the United States (6). In 2021, the National Highway and Traffic Safety Administration reported 863 children killed in traffic crashes and 308 of those children were unrestrained (4). In general, caregivers want to protect the children they care for to the best of their ability. But considering some of the newest car seats on the market have user manuals over eighty pages long, ensuring a child is safely secured can seem like a daunting task (1).

The Clark County Health Department currently has four Child Passenger Safety Technicians (or CPST’s) on staff and available by appointment Monday through Friday, 9:00 am to 3:30 pm.

Our staff are excited to help the caregivers in Clark County determine the safest and easiest way for children to travel. Every trip, every time.

(1) babyark. (2024). User Guides. https://babyark.com/pages/user-guides
(2) Indiana Code Title 9. Motor Vehicles §§ 9-19-11-2 (2022)
(3) Indiana State Police. (2023, November 20). Child passenger safety. ISP.
(4) National Highway Traffic Safety Administration (NHTSA). Traffic Safety Facts 2021 Data: Children (Report No DOT HS 813 456). Washington, DC: U.S. Department of Transportation, National Highway Traffic Safety Administration, National Center for Statistics and Analysis; May 2023.
(5) STATSIndiana. (n.d.). Clark County, Indiana. InDepth Profile: STATS Indiana.
(6) U.S. Department of Health & Human Services. (2023, October 25). Injuries and violence are leading causes of death. Centers for Disease Control and Prevention. 

 

Additional Child Safety Seat resources:

Guide with Basic Car Seat Tips and Tricks

Car Seat Product List and Prices

Child Restraint System Laws Across the United States

Indiana State Police Child Restraint Laws and Seat Belt Laws

FREE Online Car Seat Basics Course for Caregivers (one hour long)

Vehicle Recall Search (license plate number or VIN number)

 


FREE Safe Sleep Program & Adult/Child/Infant CPR Certification

 

 

Welcome to the Farmers Market guidance webpage. Please see the links below for more information and guidance.

 

Indiana Home-Based Vendor Handbook

In partnership with Health First Indiana and Purdue University, the Indiana Department of Health is proud to publish the Indiana Home-Based Vendor Handbook. 

Click here to view the Home Based Vendor Handbook - opens in new window

With the integration of academic resources and state laws, this handbook is intended to serve as a guide to identify food products that can be safely prepared and sold within the State of Indiana under Home-Based Vendor (HBV) Regulations. If you have questions about product allowance, please contact your local health department, or questions may be submitted to the IDOH retail food program by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..gov. You may submit questions related to product formulation, testing and potential projects to the Food Entrepreneurship and Manufacturing Institute (FEMI) by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

EMS Documents

Clark County EMS Sub-Committee Bylaws - Opens in New Window

2025 Meeting Minutes

2024 Meeting Minutes

Name Date added  
12-10-2024
03/20/2025
08-27-2024
11/01/2024
07-23-2024
09/06/2024
05-22-2024
08/01/2024
04-22-2024
05/23/2024

2025 EMS Response Times

2024 EMS Response Times

2023 EMS Response Times

Name Date added  
EMS Calls By Area 2023.pdf
05/23/2024

New data has shown that no amount of lead in the blood is safe - so the State of Indiana wants Hoosiers to know more and understand the effects of lead exposure, testing regulations and more on how to prevent it.

Click here for more information on the dangers of Lead Exposure